Menu

Terms and Conditions

Price and Payment Policy
All prices are listed on our website. The price at the time you place your order is the price payable.

VAT
All prices listed include VAT. The current VAT rate is 17.5%, subject to changes in taxation.

Carriage
Carriage/Delivery charges are shown on the check-out page before you confirm your order.

Delivery
A valid signature is required on delivery by our carrier. In the unlikely event you have not received your order within 21 days please notify our customer service team.

Returns
Customers have the right to cancel any order up to seven working days after placing it to receive a refund. If the product/item is faulty or defective you must return it to us unused and in its original packaging within 30 days. Please contact our customer service team via telephone or e-mail as shown on our Contact Us page for a returns code number. You must obtain this code before returning any product to us as we cannot process your return without it.

Returned Items Lost in Transit
We cannot be held responsible for returned items lost in transit. We recommend you send the package by recorded or special delivery.

Disclaimer
The site is hosted on a web-server and is accessed via the Internet, either of which may be subject to failures outside our control. We will use our reasonable endeavours to ensure that the facilities of the site are available, but cannot guarantee that they will be available at any particular time, and can not accept liability for any failure to provide the facilities, whether in whole or in part.

We will make every reasonable effort to ensure that the information provided on this website is accurate, but we do not provide any warranty of accuracy, and will not accept responsibility for any loss or damage caused by reliance on the information to the fullest extent permissible by law.

Copyright and Intellectual Property Rights
All material appearing on this site is copyright of Cleanheels Ltd, unless specifically indicated as the copyright of a third party. No material may be reproduced in whole or in part without the express consent of the copyright holder.